Privacy policy

Taurus Group knows how important privacy and proper use of their personal information are to the Users, and has therefore drawn up this Privacy Policy in order to assist in understanding the way any personal details which Taurus Group may store are treated.

Taurus Group reserves the right to modify the Privacy Policy and recommends its Users to check it periodically in order to find out any possible changes.

This privacy policy applies to all information collected or used by Taurus Group through both its websites and any cases where data collection is made by other means. If in any case a different privacy policy is applied, for reasons of the information to be gathered or other circumstances, this will be notified expressly in the indicated place.

The personal data collected will be incorporated into the corresponding file owned by Taurus Group and will be used solely for the purpose for which they were collected.

Collection and use of data

User's personal data may be obtained through various means, on-line through forms or by email, i.e. when registering a product, registering as a User or taking part in special promotions, or by traditional means with the same purposes.

In the vast majority of cases, the Users personal details have been provided directly by the User concerned. However, in specific cases such as company acquisitions or dissemination between associated companies, these details may be notified from a third party. If the User does not wish Taurus Group to use the personal information he or she has provided directly, this may be notified to Taurus Group at the address indicated at the end of this document.

Users may share their personal details in a variety of circumstances. This will bring a series of benefits, such as registering as Users, receiving special attention, facilitating online purchasing, finding out about promotions, offers and special campaigns, collaborating in the development of new products, etc.

With the information provided by the users, Taurus Group may carry out market research and analysis of use of the products, as well as of the website itself, which will enable it to better understand its consumers, their concerns, proposals and comments, those questions which will result in a better customer support service and improve the Taurus Group’s product ranges.

Sharing details

In order to offer better service and attention, personal data collected by Taurus Group may be shared by the various companies that make up the group, so as to meet all the requirements of quality of service with which Taurus Group is committed to its Users. Also, in certain circumstances, communicating this personal information to third parties may be of great interest to the Users. In these cases, this will be expressly indicated in the data collection forms and the User will always be given the option of rejecting this opportunity prior to registering, and therefore also refusing the disclosure of their personal data.

In other situations, Taurus Group needs to share some of the personal details provided by Users in order to fulfil the requests of the Users themselves. This occurs when independent companies perform the services (hauliers, banks, etc.) and when promotions are run jointly with other companies. Taurus Group will notify this before receiving the Users’ personal data and, obviously, will require these companies to give maximum commitment to the security and privacy of the Users' personal details and to make sure that they are used exclusively for the required purposes set out.

Cookies

Our websites may use a method for providing and improving the service, known as "cookies". A cookie is a small computer file which is sent to your computer or other means of connecting to the website, so that following visits are mutually recognised. In this way, the Users save time and effort, as they do not have to register again in every visit and a history of operations is maintained active.

If Users do not wish to use this support, they can disable the cookies directly from the browser used for the connection.

Each time a website belonging to Taurus Group is accessed, the I.T. system collects a series of data (domain name from which you are accessing the Internet, IP address, date and time of access, address from which access has been made) to help verify and analyze the suitability of the systems, expansion or improvement requirements, their usefulness and how to improve communication with Users and to improve the User experience. This information is deleted within a determined timeframe.

In some cases, third party advertising may appear on the website of Taurus Group. Some of these companies may use cookies to recognize your computer, allowing them to see where and how their advertising appears and to show other promotions or advertising which they deem to be of interest to you. Taurus Group does not monitor the use of cookies that these companies may employ.

Data security

Taurus Group uses all I.T. support and all resources necessary to guarantee User data security once collected and in all cases, those supports determined by pertinent regulation in force. In cases where Users use the chat facility, forums or similar tools, they should remember that the information provided in these cases is available to any other users, and so should be reserved in relation to any information disclosed when using these tools.

Rights of Users

Taurus Group guarantees that only those of our employees who need to know them have access to the personal data of our Users. These employees have received appropriate training in their correct and confidential use.

In cases where the website tool makes this possible, Users can find out and modify their personal data directly online using the abovementioned tool.

Users may exercise their rights of access, rectification, cancellation and objection provided for in the regulations in force by making a written request to Electrodomésticos Taurus, S.L, with registered address at Avenida Barcelona, s/n 25790 Oliana, Lleida (Spain).

Job applications

Some websites of Taurus Group include the option of applying for an advertised job offer. In this case, the candidate may provide his/her CV to allow it be assessed by Taurus Group experts. The candidate expressly agrees, upon submission of his/her CV, to it being stored by Taurus Group for a reasonable period time to process it and share it with other Group companies to increase the options for the candidate.

Minors

The Taurus Group websites are designed and intended for audiences aged 18 or over. Taurus Group will not knowingly collect or use personal data from minors aged 18 or under. Taurus Group requests parental supervision and control of their children while they are online.